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Superhote or Smoobu: Comparison - Differences - Features - Price - Our choice
Explore our duel between these two channel managers and select the one that’s right for your Airbnb rental!
Superhote or Smoobu ? Check out our comparison of two of the best-known channel managers on the French market!
Then choose the one that’s right for your short-term rental. Two software packages that promise to revolutionize your short-term rental management. But which one is right for you? Which is the best channel manager ?
Join us in an in-depth exploration of these two heavyweights and explore their functionalities. Finally, decide which one will prove to be your key partner in launching your vacation rental business to new heights! Between Smoobu and Superhote, which one will earn your trust? Read on to find out!
Superhote or Smoobu : Comparison chart
Channel manager
Channel manager – API connection Airbnb, Booking
Channel manager – Vbro API connection, Abritel
Channel manager – Google Vacation Rentals login
Channel manager – Other channels available in ICAL
Reservations management
Changes to length of stay and price
100% automatic checkins – Connected lock integration
Dynamic and automatic pricing integration with Pricelabs
Adjustable rates – Addition of cleaning costs or increase in the price for an extra person
Overnight rate rule
Automatic gap fill management
Messages with travelers
Automated and programmed messages
Centralized messaging Airbnb, Booking
Centralized messaging with Whatsapp
Payment processing
Payments via Stripe, Paypal
Internal bond management
Payment policy : Down payment – Automated balance
Management software
Statistics and exportable data
Concierge management reports
Task management module for service providers (cleaning, maintenance, etc.)
No Code Make software integration
Applications
Smartphone application
Iphone application
Telephone management of housing tasks
Website
Booking engine
Create your own website
Customer support
Customer support in French 🇫🇷
Mail support access
and telephone
Access to chat support
Superhote or Smoobu - Our choice : Superhote
Why is Superhote the best choice for vacation rental rental software?
Superhote offers far more features than Smoobu. In our opinion, some of them are crucial to the efficient management of yourshort-term rental. Here are a few examples to support our preference :
CHANNEL MANAGER :
Synchronize OTAS with an API key :
Thanks to its API connection, Superhote simplifies the management of your calendar, offering you the possibility of modulating your availability in real time on all partner OTAS.
You can also track and modify your rates via a single interface. Superhote makes this synchronization possible on the three major platforms: Airbnb, Booking and Abritel/Vrbo.
Smoobu also offers these connections.
Superhotealso offers integration with Google Vacation Rentals. This is a recent feature introduced by Google.
It gives you the ability to display the rates for the nights of your offer directly on the search engine.
These will be displayed opposite the rates offered on the platforms. With Google, you have the opportunity to attract travellers directly at NO extra cost!
Smoobu does not currently offer a connection to Google Vacation Rentals.
In an increasingly competitive environment, it has become crucial to have a well-referenced website on Google. This new feature helps you to do just that.
Increasing your visibility while reducing the costs imposed by online booking platforms is now a key factor for growth in this sector!
Website builder and reservation module :
Your website is the mirror image of your vacation rental. It’s very important that your properties are presented in an attractive way, with an easy and efficient booking process.
Superhote offers you a website creation service. A site that belongs to you. It will then be linked to the Superhote tool via its booking engine, which the team will integrate for you.
All you have to do is link it to Google Vacation Rentals to get your live rentals off the ground!
With an optimized website, you can generate up to 60% of direct bookings, which means just as many bookings not subject to platform commissions!
Of course , if you already have a showcase website, Superhote offers you the possibility of integrating a booking engine.
It authorizes reservations, payments and synchronization with OTAS.
Smoobu offers integrated site templates. Smoobu sites don’t have the same design as a site created by you or Superhote.
A beautiful showcase will convert your future travelers – we recommend creating a site for a professional.
Finally, as already mentioned, Smoobu does not connect to Google. This is not a good thing when you want to free yourself from booking platforms.
Mobile application :
Superhote mobile application
The aim of Superhote is to centralize a wide range of functions directly on your smartphone, enabling you to :
- communication with your travelers, including messages from the three OTAS (Airbnb, Booking, Vrbo), as well as SMS and WhatsApp.
- calendar management: Superhote offers options such as activating/deactivating the calendar, adding/editing reservations and modifying rates,
- sales and statisticsconsultation etc…
Last but not least, it’s easy for maintenance staff to keep an eye on things, thanks to household checklists, photos and videos.
All its features are available on both Android and iPhone.
Smoobu mobile application
A single application encompassing most functionalities, but its stability often leaves something to be desired, making it frequently inoperative.
What’s more, Smoobu doesn’t let you remotely control your cleaning staff from your smartphone. You won’t be able to control the validation of checklists, or the taking of photos or videos.
Finally, it is not available on iPhone. As a result, iPhone users will be forced to manage their rentals via a computer.
An absence that’s all the more annoying with notifications all day long.
Conclusion: If your objective is to manage your apartments at all times, or if you have other professional commitments, we see these limitations as a major obstacle to using Smoobu.
Superhote is a better alternative!
Centralized communication :
The two software packages integrate communication with the three major platforms Airbnb, Booking and Abritel on a single interface.
Superhote adds exchanges via your booking site, SMS and Whatsapp, unlike Smoobu, which does not include SMS and Whatsapp communications.
Finally, thanks to Superhote, you can see all the exchanges concerning a reservation in one place! Mails sent :
- to your customers;
- your household service providers ;
The Smoobu tool does not allow you to view messages sent to your service providers and Sms.
Superhote messaging: SMS and Mail on a single interface
Task management system :
The task assignment function is an invaluable asset for channel managers of seasonal rentals, enabling automatic assignment of cleaning and maintenance tasks.
It optimizes coordination and ensures that nothing is overlooked in rental maintenance.
Superhote offers this functionality. It has been designed for task management, and will prove to be a real ally when it comes to monitoring and controlling tasks.
It facilitates fluid communication between teams and generates alerts to signal the arrival of a new task. Real-time monitoring will be made possible for greater responsiveness.
Smoobu, on the other hand, offers no such integrated task manager. This suggests that Smoobu is not ideally designed:
- for owners of a large number of apartments;
- Airbnb concierge services.
If you fall into either of these categories, it would be wise to choose Superhote over Smoobu. Superhote is clearly better suited to the organizational and operational requirements of multi-tenant managers, offering a more robust and comprehensive solution.
External software integration :
In this section, both tools offer the possibility of integrating software to further automate your time-consuming tasks.
So you can automate your accesses with the Nuki connected lock and adjust your rates with Pricelabs. These tools are available on both solutions.
Despite this, the best thing about Superhote is the connection to Make, the No Code tool that will help you automate your short-term rental even further.
For example, automate heating start-up in your homes when a reservation is made.
He makes it easy to manage dozens of apartments…
At Channel-Manager-Experts, we’ll be highlighting software for maximum automation, with Superhote in this spirit of task automation.
Managing the traveller's deposit :
Superhote supports internal bond management, unlike Smoobu, which does not. As a result, you’ll need to link it to external software, implying an additional tool and subscription…
Activity and reporting :
Smoobu offers a simplified dashboard showing key figures for your business, with the option of exporting this data to Excel and PDF.
On the other hand, Superhote goes one step further: in addition to traditional activity reports, it offers management reports for concierge services.
These exports will help concierge managers when billing your owner customers.
The Superhote tool has been designed for Airbnb concierge services.
Price: Superhote VS Smoobu :
Rate for 3 apartments :
The monthly cost of the Superhote channel manager is €57 excluding VAT. This price includes all functions, without options or other plans.
For each additional apartment , the price will be increased by €7 plus VAT.
The rate will therefore be €64 excl. tax/month for 4 apartments, and so on… Smoobu software includes various subscription plans.
On a professional level, the cost of the Smoobuchannel manager amounts to €47 excl. tax per month for the same 3 homes.
Smoobu is more affordable than Superhote, although the difference is only a few euros.
However, Superhote offers a host of additional features.
This price difference will quickly be put aside by those for whom vacation rentals are :
- their main source of income;
- a highly profitable investment;
- an excellent way to rapidly increase their wealth;
- a breeding ground for automation.
Indeed, the tool must be fast. Superhote is designed primarily for timesharing and concierge services. In return for a higher base price, Superhote offers stable connections with reservation platforms.
What’s more, companies and property managers will benefit not only from a wider range of features with Superhote, but also from a much more competitive price if you want to give access to several managers!
Smoobu‘s Plan Teams subscription costs €195.30/month for 3 apartments!
For Airbnb concierge services, the decision quickly swings in favor of Superhote…
Superhote vs smoobu
Superhote is a better channel manager than Smoobu. Superhote is the best alternative to Smoobu. Faster and with more features, Superhote is for you if you’re :
- A concierge service (the ideal tool for large concierge services);
- An owner of several dwellings delegating the maintenance of your dwellings;
- A professional holiday rental business with numerous apartments;
- A fan of automation and task delegation;
- An owner looking for a reliable tool.
Smoobu could be suitable for someone who personally manages one or two short-term rentals as an additional source of income, for example.
Want to compare Superhote with other software, Amenitiz, Elloha? Click to discover our test with these two tools!