Cloudbeds reviews is it the best tool for a hotel owner? Complete guide: tests, prices and alternatives
Are you a hotel manager looking for the best PMS to manage your establishment? Read our review of Cloudbeds, the all-in-one solution designed for hotels. Multitask and manage everything with this all-in-one software!
BENEFITS :
- Channel manager with 300 OTAS
- Automatic monitoring of competitors' prices
- Detailed, easy-to-create customer profile
- Website
- PMS with open API for integrating other software
- Many free resources provided
DISADVANTAGES :
- No trial period
- Very comprehensive, can be a bit complex
cloudbeds Reviews: Our test results
Cloudbeds is the best hotel PMS for managers of hotels with more than 30 rooms. It has been designed with hotel management in mind. Its functionalities are designed to support you in the day-to-day running of your establishment.
PMS, customer management, hotel channel manager, single inbox or even your website – thanks to Cloudbeds, you’ll be able to control everything from a single interface!
Cloudbeds: what is it?
Cloudbeds is an all-in-one PMS for hotel owners. It is also used by campsites, vacation rentals and youth hostels. However, this is software designed for hotels, their core business.
Cloudbeds: Best choice for hotel channel manager?
Of course, Cloudbeds is much more than just a hotel channel manager, it’s an all-in-one software package for managing all your hotel’s tasks. PMS, customer check-in, marketing, booking engine, website and, of course, the payment system that will be part of Cloudbeds PMS.
Cloudbeds: Features and functions :
- Property Management System (hotel PMS) ;
- Payment system ;
- Digital customer check-in and customer communication;
- Price suggestion engine ;
- Channel manager ;
- Detailed dashboards ;
Property Management System (PMS) Cloudbeds :
Cloudbeds’ PMS lets you automate the most tedious manual tasks.
- 1-click customer check-in to ensure smooth arrival and departure of your travelers;
- a calendar with quick and easydrag-and-dropavailability updates. Upgrade customers easily, update your availabilities and rates across all your distribution channels;
- Synchronize all changes (availability, price) in real time and instantly transmit them to OTAS and reservation platforms;
- Access notes for easy response;
- Cloud-based PMS that lets you connect from anywhere!
Cloudbeds payment system:
- payment system on your booking engine, at reception or on a sales terminal;
- all sensitive data such as card number and customer name are sent directly to the PMS;
- create collection reports to facilitate sales control;
- offer your customers a variety of payment options (MasterCard, Google Pay, AmericanExpress), with Cloudbeds offering a wide range of payment methods.
Cloudbeds payment system:
- Single inbox : SMS, e-mails, WhatsApp, Airbnb, Booking.com etc… all on a single interface! Responding to your travellers’ requests is quick and easy 🙂
- automate a chatbot on your site that answers your questions 24 hours a day;
- automatic translation of your messages! Respond in a foreign language to your customers all over the world.
All this is possible thanks to the Whistle system, which integrates with Cloudbeds, enabling you to be much more responsive to your customers’ requests and questions. A 5-star experience!
- Increase your average basket with up-selling by automating messages and offers;
- conduct satisfaction surveys during your stay
- Receive alerts in the event of negative comments and connect to the N°1 platform for reviews: Tripadvisor.
Price suggestion engine :
Cloudbeds automated management and competitor tracking with real-time market data. Cloudbeds PIE dynamic pricing means you can make changes at the right time and at the right price.
Prices will be updated every day, 24 hours a day, according to the rules you have defined, for example on occupancy rates. Last but not least, you can of course take control of your own pricing.
Channel manager Cloudbeds :
Cloudbeds channel manager lets you manage over 300 OTAS ! It’s one of the most powerful channel managers on the market.
- 24-hour instant synchronization with its direct, bidirectional API;
- tariff management in just a few clicks
- connection with distribution channels such as Booking, but also niche markets
- price comparison on your website ;
- display different prices for different platforms, etc.
In short, the channel manager synchronizes availability and prices on your website and OTAS. It protects you from double bookings.
Click here for a complete list of connected portals:
Cloudbeds website:
Your web presence is your first point of contact with potential customers. Our aim is to equip your website with all the elements needed to offer a fluid user experience and increase your live bookings.
Cloudbeds’ website templates are specifically adapted to the needs of the hotel industry. As soon as your site is online, you have direct access to the editing tool, so you can modify the design of your website as you see fit.
How much does Cloudbeds cost?
Cloudbeds offers you a customized ratefor every customer and every need: the rate varies according to the features you are going to subscribe to and the number of rooms in your hotel.
A performance pack and a complementary pack are available.
Get your quote now!
Cloudbeds customer reviews
Conclusion:
Do I need to subscribe to CLOUDBEDS?
YES! If you’re a hotel or campsite owner, or a real estate agent, you need this kind of software. An all-in-one solution like Cloudbeds.
Cloudbeds is the ideal software if you are :
- a hotel with at least 15 rooms;
- a campsite owner ;
- ayouth hostel owner;
- a guest house owner.
However, if you’re a concierge, you’re better off with Superhote, the 100% French channel manager.
Comparison and test with CLOUDBEDS:
Cloudbeds VS Amenitiz:
In the field of hotel management, two names come up frequently: Amenitiz and Octorate. Although often compared as simple channel managers, these tools actually offer much more. They are complete management solutions with their own web platform. But what are their specific features?
Our in-depth analysis highlights their strengths, their limitations and what sets them apart. Find out which tool could best meet your rental management needs.
Cloudbeds VS Amenitiz:
Alternatives to CLOUDBEDS
CLOUDBEDS VS OCTORATE
Octorate is an all-in-one solution for guest houses and small hotels with up to 30 rooms. It’s an attractive low-budget solution.
You can then read our team’s Smoobu review.
CLOUDBEDS VS SUPERHOTE
When you compare the two software packages, one of the main differences is the website.
The former includes a website in its offer, while Superhote doesn’t – so you need to own one.
CLOUDBEDS VS LODGIFY
When you compare the two software packages, one of the main differences is the website.
The former integrates the website into the offer, while Superhote links it to its channel manager.
CLOUDBEDS VS BEDS24
When you compare the two tools, they’re both vacation rental software.
However, Octorate software offers a better user experience. Only Beds24’s low price might make you hesitate. Despite its attractive price, Octorate remains our first choice.
Other short-term rental tools
Channel manager Cloudbeds offers a wide range of connectivity with various software applications. One of its major assets is its automated revenue management tool. However, if you prefer to manage your pricing autonomously, Airdna is an excellent alternative. This platform provides accurate market data relevant to your sector and city, enabling you to make informed pricing decisions.
The Nuki connected lock integrates seamlessly with Cloudbeds, offering an ideal solution for facilitating autonomous arrivals at your guest houses and vacation rentals. This innovative technology enables smooth, secure access management, enhancing your guests’ experience while simplifying your reception operations.
FAQ : Questions asked by our users :
A tailor-made solution for each new customer means personalized pricing 🙂