Superhote or Elloha: Differences between the two channel managers - Comparisons - Features - Prices - Which is the best software?

Read our face-off between the two French channel managers and choose the one best suited to your needs!

Superhote or Elloha? Two “Made in France” tools that promise to simplify the management of your vacation rentals. But which of these channel managers is right for you? Join us for a detailed review and discover their strengths and features , and then decide which one will be the essential tool to take your rental business to the top! Between Superhote and Elloha, which one will win you over? Read on to find out!

Superhote or Elloha - Comparison chart

Channel manager

Channel manager – API connection Airbnb, Booking

Channel manager – Vbro API connection, Abritel

Channel manager – Google Vacation Rentals login

Channel manager – Other channels available in ICAL

Reservations management

Change in length of stay and per-night rate

Price per night – Additional charges (cleaning, extra person)

100% automatic checkins – Connected lock integration (Nuki, Igloohome)

Automatic and dynamic pricing with Pricelabs

Automatic gap fill management

Messages with travelers

Centralized messaging Airbnb, Booking

Vbro/Abritel centralized messaging

Centralized messaging SMS, Whatsapp

Send 1st booking confirmation e-mail

Customer payment management

Website payment collection via Stripe

Deposit management

Rental activity report and management

Statistics and exportable data

Manage tasks with service providers (cleaning, miscellaneous maintenance)

Application and functions on the phone

Smartphone/Iphone application available

Telephone messaging with travellers

Reporting – Housing sales in real time

Website

Booking engine

Website included

Customer support

Customer support in French 🇫🇷

Access to support by e-mail

Chat support access

Other functions

Noise alert

Home temperature monitoring

Make and Zapier integration

Superhote or Elloha - Our choice : Superhote

Why is Superhote the best French channel manager for vacation rentals?

Superhote has many more features than Elloha. For optimal automated management , some of them are indispensable. Here are a few examples to justify our choice.

Mobile application :

The Superhote application is very comprehensive. It allows you to :

enter a reservation ;
Chat live with your travellers by e-mail, Sms Whatsapp ;
consult your sales evolution ;
follow households ;
price management, length of stay, creation of rules ;
edit and send an invoice.

Elloha :

No centralized SMS or Whatsapp messages with your customers.

Price management not available from your smartphone.

Task tracking is not available;

You can’t edit and send invoices to your travelers from your smartphone.

The Ellohaapplication will only let you add a reservation or consult your schedule. Elloha offers too few possibilities for our taste.

As a concierge business, for example, and one that’s often on the road, the Elloha app is too feature-poor. It won’t be right for your business.

An owner who rarely sits behind his computer will be disappointed by this lack of options.

Channel manager :

Connecting platforms via API :

The Superhote channel manager offers API connection on the 3 main platforms in France:

Airbnb,
Booking,
Vbro.

Currently there is no API connection with Abritel/Vbro at Elloha.

It’s a pity, because this platform can be very lucrative for certain types of property, such as seaside vacation homes.

The API connection with centralized messaging is therefore both necessary and very practical. Superhote makes it possible!

Connecting platforms via Ical :

Both channel managers let you connect to dozens of sites via Ical links.

Passenger messaging

The two channel managers enable centralized messaging with Airbnb and Booking from your computer.

As mentioned above, Superhote adds Vbro/Abritel to its palette!

On the negative side, Elloha does not offer mobile communication.

Some travelers may expect a certain responsiveness from hosts. Superhote makes it easy for you to access your email from your mobile. What’s more, unlike Elloha, Superhote lets you send Whatsapp and Sms messages.

Finally, Elloha doesn’t allow you to send a welcome e-mail when you make a new reservation, so you’ll have to do it manually…

The sequence of e-mails to be automated is far less complete than that offered by Superhote. In fact, many events are required to send automatic messages.

Manage reservations :

In this area, Elloha lags far behind Superhote. Indeed, if you’re a rental company wishing to delegate and automate, either out of necessity or by choice, only Superhote can support you in your approach:

The opening of the calendar can be automated in the event of a “gap” between two bookings. Superhote offers Gap Fill management.

Elloha requires you to manually open the nights concerned.

For us, it’s an indispensable feature for optimizing your calendar without spending hours behind your computer!

Price comparison: Superhote VS Elloha :

Subscription for 3 apartments :

The price of the Superhote channel manager is €57 excl. tax/month. This price includes all the features of the Superhote software.

The Elloha channel manager costs €49 ex VAT/month for the Magic plan.

Elloha software offers several subscription plans. The price shown is for the plan most popular with customers, the Magic plan. This is Elloha’s highest price.

Elloha is therefore less expensive than Superhote. What’s more, the price quoted will be the same whether you have 1 or 3 apartments. A very attractive price for a small owner who doesn’t want to automate. Indeed, beyond that point, automation will take care of itself… Elloha’s software will certainly be outdated …

Connection with external software :

As we said earlier, empowerment is self-evident as you grow.

Your goal is to have more than 5 vacation rentals? Then Superhote is for you!

A major advantage of Superhote over Elloha is its ability to connect to other external software programs, which can be used to

to relieve you in your daily life;
to replace you!

In our opinion, these tools, sensors and equipment are essential if you want to manage your vacation rentals with peace of mind!

Pricelabs: Dynamic and automatic pricing software :

One of the keys to a successful holiday rental is the ability to find the “right price”. There are a number of tools to help you do just that!

Pricelabs is the most powerful connectable software on the market. The software is capable of analyzing your market and defining a pricing grid day by day!

Thanks to its algorithms, the tool defines the rate per night and sends the information to Superhote.

Superhote will then update all your prices every day on all your platforms(Airbnb, Booking, reservation sites).

Elloha does not offer this connection. You will therefore be responsible for managing your own rates.

This deficit can be problematic for :

A concierge managing dozens of properties. a large number of properties.
An investor eager for automation
An owner with other professional obligations
A clumsy rental company in this pricing exercise.

Elloha software is designed exclusively for owners who want to automate their tasks.

Entrée Autonome : Nuki connected lock - Igloohome :

Since the health crisis, many travelers have become accustomed to entering accommodation independently. In addition to avoiding contact, guests now want to arrive at a time that suits them. Autonomous entry is now a popular choice for travelers.

Connections with connected locks and key boxes will soon be mandatory.

Superhote offers you the possibility of adopting connected locks. These devices are essential to facilitate arrival procedures. We highly recommend this equipment if you are :

an investor in seasonal rental with several apartments;
concierge service;
an Airbnb owner wanting to maximize automation.

Elloha does not offer the ability to connect to this type of equipment.

Monitoring your apartment heating :

With the rising cost of energy, the use of temperature sensors could one day become essential. Superhote will facilitate remote monitoring and control of heating systems.

In partnership with NetAtmo, you’ll be able to receive alert notifications in the event of abnormally high temperatures in your home. You’ll be able to make any necessary adjustments by remote control.

Elloha, on the other hand, does not allow this type of connection to alert devices. Manual monitoring is therefore required.

Noise sensor :

When you rent your apartment in a block of flats, noise can be a problem for neighbors.

As the old saying goes: prevention is better than cure… To anticipate any possible inconvenience , Superhote’s channel manager lets you monitor noise levels in your properties. You can also set up an e-mail alert to notify you in the event of excessive noise pollution. Be proactive and communicate with your guests.

Elloha, being a “guest house” oriented software, doesn’t integrate this type of problem into the functionalities offered.

Software NO Code :

In the age of AI, integrating tools such as Make will soon be indispensable! This integration can link you to hundreds of external software applications.

This catalog of available applications will push the limits of automation even further.

Why not turn your heating on and off according to your occupancy?

Create templates for your analyses or your accountant? Superhote and Make make it all possible.

Elloha does not connect to this type of software.

A concierge service will be of real interest. This tool can also be used to automate invoicing to homeowners.

Reporting your activity :

Superhote offers you an advanced export function for your sales data, broken down by dwelling.

Thanks to this function, you can get a clear overview of the financial performance of every property you own or manage.

These reports are suitable for viewing on both PCs and smartphones, guaranteeing easy, instant access to your financial information.

Elloha, on the other hand, offers a view of your sales. It will be less detailed and cannot be consulted from your smartphone.

Elloha is a software package that doesn’t allow you to assign staff to cleaning tasks. No tracking is possible, unlike Superhote, which offers this module and makes it indispensable for concierge services and multi-owner properties.

Conclusion:

Superhote is a better channel manager than Elloha. It will be better suited to your needs than Elloha if you are :

To find out more about the Superhote channel manager, read the Superhote review.

Elloha isideal for guesthouse managers who are responsible for the day-to-day running of their accommodation (cleaning, manual pricing, welcoming travelers).