Sunver review: Test, Customer Experience and Web App Features
Review Sunver digital welcome book in brief
- Web App easily accessible by link or QR code;
- Detailed presentation of the property to save you time and effort;
- AI chatbot that automates your answers 24/7;
- Integration Airbnb, Booking
- Available in 16 languages ;
- Improving the customer experience;
- Possibility of selling your upsells
- Earn commissions by showcasing local activities and booking in just a few clicks!
Advantages of the Sunver digital welcome booklet :
In the tourism and seasonal rental sector:
This solution offers many advantages. Whether you manage a concierge service, a short-term rental property, a seasonal rental property or any other tourist accommodation, this welcome booklet enables you to :
- Reduce time-consuming messages with travelers.
- Automate answers to frequently asked questions with AI,
- Increase revenues through up-selling, partnerships and affiliation,
- Improve the customer experience in your establishment, accommodation and the city where it is located.
- Easy to use and quick to configure thanks to AI
- Retrieve information on your customers with the Sunver web app, so you can easily win their loyalty with a newsletter, for example.
Click & Benefit from our 15% SUNVER PROMO CODE discount on your subscription
Functionality of the Sunver digital welcome booklet :
Communicating with your customers:
AI chatbot integrated into your welcome booklet:
- Personalized response: He provides personalized answers 24/7.
- Time savings: You receive fewer customer requests to process.
- Immediate customer satisfaction: Immediate, automated response to avoid frustration caused by waiting.
Popup on Sunver application:
Automated customer FAQ :
Direct messaging for your travellers :
Integration with Booking and Airbnb:
This feature is a real plus, especially for concierge services. In fact, Sunver’s artificial intelligence will retrieve as much data as possible from the platforms :
- information about your home,
- frequently asked questions,
- to pre-configure your web app.
Then all you have to do is add and delete the items you want. This is a real time-saver for concierge operators who regularly add accommodations to their portfolio.
Customizable module system :
Practical information:
- Check-in Check-out times
- The wifi code
- Free services, coffee, tea...
- Information needed to use equipment in the home.
Area guide and activity bookings :
Automated customer FAQ :
- Ultra-fast booking: your customers can book from your selection of activities in just a few clicks, directly from their smartphone.
- Booking boom: Our system simplifies the booking process and increases participation in your activities, generating significant additional revenue.
- Local offer: Offer as many activities and events as you like. Create offers adapted to the greatest number of travelers.
Social networks :
Social networks are becoming increasingly important in digital marketing and communication. Sunver allows you to highlight a link to your Instagram feed and encourage them to follow you.
Customer review management :
As you know, reviews are becoming increasingly important on booking platforms. Sunver has thought of everything! An internal review request is sent to customers at the end of their stay.
Depending on your customer’s rating, the Sunver system automatically redirects customers.
- For negative reviews, customers are automatically redirected internally so that you can manage them and prevent this bad experience from appearing on platforms.
- Positive reviews are redirected directly to Google, Airbnb or Booking, so you can highlight the good experience in your establishment or accommodation.
Sunver review: A professional Dashboard :
Statistics follow-up
- Guest name,
- Registered users,
- Conversations and orders received.
The dashboard also gives you direct access to messages from your customers, as well as a view of orders received.Last but not least, from this interface you’ll have access to your entire welcome booklet configuration.Of course, any changes you make will be instantly distributed to all your customers.Customize your wep app :You can, of course, customize the app to match your establishment’s corporate identity. You can integrate your logo, slogan and different colors for each apartment. Personalized as you see fit, it’s your app.
Sunver solution price :
Several price plans are available on the Sunver web app:
Three offers to suit your needs:
- 5/month/Web app for First package: basic functions without payment
- 6/month/Web app for Gold subscription : includes Stripe payments and advanced chatbot, this is the package we recommend.
- 9/month/Web app for the Enterprise subscription: in addition to Gold features, this subscription offers on-demand functionalities, including Stripe payments and advanced chatbot. This is the package we recommend.
The price indicated is that of a web app which corresponds to an accommodation.
Of course, if you have more than one home, the price will be degressive from 2 Sunver web apps upwards.
Subscription is non-binding and can be stopped at any time. If you are satisfied with the application after one or two months, don’t hesitate to take out an annual subscription and get a 20% discount.
The price indicated is that of a web app.
Of course, if you have more than one home, the price will be degressive from 2 Sunver web apps upwards.
Subscription is non-binding and can be stopped at any time. If you are satisfied with the application after one or two months, don’t hesitate to take out an annual subscription and get a 20% discount. Below is our Sunver Promo Code for 15% off for 3 months! 🙂
Sunver customer reviews: Ratings and comments
